Getting behind on bills and growing debt can be scary. Take a moment to prepare yourself with the information below so you can show up as their friend and support partner.
Disclaimer: We strive to keep the information on this page accurate and up to date. However, programs and requirements can change, and we may not always be aware of those changes immediately. If you notice any outdated or incorrect information, or if you have suggestions for additional resources we should include, please reach out to your community's Resources and Opportunities (R&O) manager to make them aware of the changes needed.
This article is organized to provide you with guidance to walk through the steps of the barrier removal process: Asking coaching questions, Taking steps to advocate for yourself or someone else, and Connecting with community resources.
Ask Coaching Questions
Seek Clarity:
What type of credit card is it?
How much do you need to pay by when?
What is the consequence if you don’t meet that deadline?
Who is communicating with them about deadlines and consequences?
Get to the Root:
What caused you to fall behind in payments?
Did your income or expenses change this month?
Take Steps to Advocate
If you are sued it is important you show up in court to avoid wage garnishments
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