What can I do to help someone get home repairs?

Living in unsafe housing or facing possible eviction can be frightening and destabilizing. Before taking any formal steps, it’s important to take time to understand the full picture. The guidance below will help you gather the right information and support someone through the process. But more than anything, your presence and willingness to listen can make the biggest difference—just letting them know they’re not alone, even if you don’t have all the answers yet.

Disclaimer: We strive to keep the information on this page accurate and up to date. However, programs and requirements can change, and we may not always be aware of those changes immediately. If you notice any outdated or incorrect information, or if you have suggestions for additional resources we should include, please reach out to your community's Resources and Opportunities (R&O) manager to make them aware of the changes needed.

Ask Coaching Questions

Seek Clarity:

1. How long has this been an issue?
2. Is this issue a health and/or safety hazard?
3. Do you rent or own?

Get to the Root:

1. What caused the need for home repair?

Ask About Options:

1. Who have you asked for help?
2. What have you tried so far?
3. Have you experienced this before? If so, how did you handle it?
4. Do you know anyone who has experienced this before? If so, how did they handle it?

Take Steps to Advocate

If renting:

Notify landlord that dwelling is not fit for human habitation with:

1. Violation notice from DHCD
2. Letter sent by certified mail
3. Actual notice of defect or condition

Connect to Resources

Address the Immediate Need

1. For homeowners:
   1. Baltimore City Department of Housing and Community Development
   2. Maryland Department of Housing and Community Development
2. For renters:
   1. Warranty of Fitness for Human Habitation